Amazon just made it easier to get its hands-on AI assistant upgrade. Starting today, Alexa Plus ships pre-installed on all new Echo devices and FireTV units, marking the biggest expansion yet for the company's long-delayed smart assistant overhaul. While still limited to US customers in early access, the move signals Amazon's confidence in an AI project that's taken two years and multiple leadership changes to reach market.
Amazon is betting big on its AI assistant refresh. The company announced today that Alexa Plus will come pre-installed on every new Echo device and FireTV unit, dramatically expanding access to what's been a limited early access program since its rocky debut.
The move represents a major milestone for an AI project that's been through more twists than a startup pitch deck. Amazon first teased an LLM-powered Alexa upgrade back in 2023 under hardware chief Dave Limp, promising a smarter assistant that could handle complex conversations and tasks. But the project hit delays, leadership shuffles, and eventually landed under ex-Microsoft Surface head Panos Panay, who relaunched the effort with fresh momentum.
That patience might finally be paying off. According to The Verge's reporting, Alexa Plus reached one million users over the summer - a respectable milestone for an early access program. Now Amazon's ready to scale up, using its hardware refresh as the delivery vehicle.
The timing aligns with Amazon's broader hardware event, where the company showcased new Echo devices designed to showcase Alexa Plus capabilities. Pre-orders start immediately, with shipments beginning in October for select models.
What makes Alexa Plus worth the wait? The upgraded assistant brings what Amazon calls "agentic" features - essentially the ability to complete multi-step tasks on your behalf. Connect your Uber, OpenTable, or Ticketmaster accounts, and Alexa Plus can book dinner reservations, hail rides, or snag event tickets through voice commands alone.
But the real breakthrough might be more subtle. As The Verge's Jennifer Pattison Tuohy noted in her hands-on review, "you don't have to 'speak Alexa'" anymore. The AI understands natural language and context, eliminating the rigid voice commands that made the original Alexa feel robotic.
That's a significant shift for Amazon's smart home ecosystem. Traditional Alexa required users to learn specific phrases and structures - "Alexa, turn on the living room lights" worked, but "make it brighter in here" often didn't. Alexa Plus promises to bridge that gap with conversational AI that understands intent rather than just keywords.
