Stream Deck users faced widespread "Device Not Supported" errors yesterday when Elgato's digital certificate expired, breaking popular BarRaider plugins that check for signed executables. The issue has been resolved as of 5PM ET, with users able to restore functionality by logging into the Elgato marketplace and restarting their Stream Deck app.
Elgato users got an unwelcome surprise yesterday when their Stream Deck devices suddenly started displaying red "Device Not Supported" badges where their custom buttons used to be. The culprit? An expired digital certificate that broke one of the platform's most popular plugin ecosystems. The incident highlights how even basic security protocols can cascade into user-facing problems when companies don't stay on top of certificate renewals. BarRaider's plugins, which power everything from system monitoring to custom shortcuts, essentially stopped recognizing legitimate Stream Deck installations because they couldn't verify the software's digital signature. According to reports from The Verge's Sean Hollister, the plugins perform signature checks on StreamDeck.exe as a security measure, but Elgato's certificate expired on November 3rd, triggering the widespread failures. The timing couldn't have been worse for content creators and professionals who rely on Stream Deck devices for their daily workflows. Social media lit up with frustrated users sharing screenshots of their suddenly non-functional control panels, many initially assuming their hardware had failed. But by 5PM Eastern yesterday, Elgato and BarRaider had coordinated a fix that didn't require users to wait for a proper certificate renewal. The solution involves logging into Elgato's marketplace directly through the Stream Deck application, which triggers a plugin update that bypasses the signature verification issue. Users then need to close and reopen their Stream Deck software to restore full functionality. "We apologize for the confusion and any inconvenience caused," BarRaider posted on their Discord channel, acknowledging the overnight disruption to thousands of users worldwide. The plugin developer explained that the signature verification was implemented as a security feature but became a liability when Elgato's certificate management fell through the cracks. What's particularly interesting is that Elgato's digital certificate still appears expired from a technical standpoint, yet the fix is working. This suggests that Corsair, which owns the Elgato brand, implemented some kind of server-side workaround rather than going through the traditional certificate renewal process. Industry observers note this isn't uncommon for gaming peripheral companies that often prioritize rapid problem resolution over textbook security practices. The incident underscores the complex dependencies in modern software ecosystems, where third-party developers must constantly adapt to changes in parent company infrastructure. BarRaider's plugins have become essential tools for streamers and content creators, adding functionality that Elgato's native software doesn't provide. This symbiotic relationship works well until certificate renewals get missed or security protocols change unexpectedly. Stream Deck devices have become increasingly popular beyond their original streaming audience, finding homes in professional video editing suites, home automation setups, and general productivity workflows. The plugin ecosystem that developers like BarRaider have built around these devices represents significant value for both users and Elgato's platform strategy.
