CommanderAI just closed a $5 million seed round to tackle one of the most analog industries left in America - waste management. The startup's AI-driven CRM platform promises to drag the $100 billion industry into the digital age, replacing pen-and-paper prospecting with intelligent automation that understands the unique quirks of garbage collection and industrial recycling.
David Berg spent his early career driving garbage trucks across Ohio for Brattle Motors, but that hands-on experience revealed something surprising about the waste management industry. Despite living in an era of sophisticated sales automation, this $100 billion sector still operates like it's 1985.
"All of them had a unanimous way of going to market, which was old school ways of pen and paper, door-to-door knocking, and little-to-no technology on both CRM prospecting or any bit of the sales funnel," Berg told TechCrunch. "We saw an opportunity there to be the first, not only to build within the space, but to disrupt an entire market."
That insight led Berg to launch CommanderAI in early 2024, positioning it as the "Salesforce for waste management." The company just announced a $5 million seed round led by 11 Tribes Ventures, with participation from Watchfire Ventures, Gaingels, and Rad Fund.
The waste management industry presents unique challenges that generic CRM platforms can't handle. While Salesforce or HubSpot could theoretically be customized for waste haulers, Berg argues they're too complicated and miss the industry's specific nuances. Waste companies need to find small businesses without online presence and track new construction projects that aren't widely advertised - data points that traditional prospecting tools completely overlook.
"Although that data is inherently available somewhere on the public web, to be able to segment it and actually repurpose it to where it's useful took a lot of work," Berg explained. "That's where the AI large language model pipeline comes in. There's many more nuances within waste."
CommanderAI's AI-powered platform automatically identifies these hidden prospects, from mom-and-pop shops needing dumpster service to construction sites requiring hazardous waste removal. The system understands industry-specific contract types and sales cycles that can span months or years.
The market opportunity is massive but fragmented. The U.S. waste management industry generated over $100 billion in revenue in 2024, ranging from single-truck operations to behemoths like the $90 billion Waste Management Inc. Berg's company currently focuses on mid-to-large regional players, finding particular success with medical and hazardous waste specialists.
